
Problem |
Possible Cause |
Action |
A previously available bookset is no longer listed in Contents tab |
Bookset was uninstalled |
Reinstall the bookset |
Client's KB Server connection redirected |
Review client's KB Server path using Knowledge Builder Administration Utility, Select Knowledge Builder, Path to Server data.
| |
A required bookset is not listed in Contents tab |
Client's KB Server connection does not include the required bookset |
Install the required bookset. |
Missing content page |
Use the Knowledge Builder Administration Utility to redirect the client's KB Server connection to the previous KB server location. |
